Albemarle Hall Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds28
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2020-01-08
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe walking into bright, clean spaces where staff genuinely want to understand each resident's story. There's a feeling that everyone matters here, with staff taking time to learn what makes each person tick. The patience shown toward residents with challenging health needs has brought relief to families who'd struggled to find the right place.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership45
- Resident happiness65
What inspectors found
Inspected 2020-01-08
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the September 2025 inspection. This domain covers care planning, staff training, healthcare access, and food. The published summary does not include specific observations on dementia training content, GP visit frequency, care plan review processes, or food quality and choice. A Good rating indicates the standard was met, but the absence of published detail means the specifics behind this rating are not available to review.Is this home caring?
The Caring domain was rated Good at the September 2025 inspection. This domain covers staff warmth, dignity, respect, and how well staff treat your parent as an individual. The published summary does not include specific inspector observations of staff interactions, resident or relative quotes, or descriptions of daily practice around dignity. A Good rating is positive, but without the detail behind it, it is not possible to verify from the published text alone how this standard was achieved.Is the home responsive?
The Responsive domain was rated Good at the September 2025 inspection. This domain covers activities, engagement, individuality, and end-of-life care. The published summary does not include specific descriptions of the activity programme, one-to-one engagement provision, or how individual preferences are recorded and acted on. A 28-bed home with a dementia specialism should have a structured approach to meaningful activity, but the published findings do not confirm the detail.Is the home well-led?
The Well-led domain was rated Requires Improvement at the September 2025 inspection. This is the one domain that did not reach Good and it means inspectors found concerns about management, governance, or culture that were significant enough to require action. The registered manager is named as Mrs Alison Story and the nominated individual is Rukhsar Khan. The published summary does not specify what the governance concerns were, making it difficult to assess how serious they are or whether steps are already being taken to address them.
Source: CQC inspection report →
What the evidence base says
The home supports people with dementia, mental health conditions, physical disabilities and sensory impairments. They care for adults both under and over 65, bringing experience across different age groups and care needs. For residents living with dementia, the team's patient approach and focus on understanding each person as an individual helps create stability. Staff work to learn what brings comfort and familiarity to each resident. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Albemarle Hall scores 68 out of 100, reflecting genuine improvement from its previous Requires Improvement rating, with Good findings across four domains, but a Requires Improvement in Well-led that means leadership and governance need closer scrutiny before you commit.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe walking into bright, clean spaces where staff genuinely want to understand each resident's story. There's a feeling that everyone matters here, with staff taking time to learn what makes each person tick. The patience shown toward residents with challenging health needs has brought relief to families who'd struggled to find the right place.
What inspectors have recorded
What stands out is how this kindness and consideration runs through the entire team. Families notice the same patient, respectful approach whether they're talking to care assistants, nurses, or management. Communication feels natural and respectful, with staff keeping families properly informed while treating residents with real dignity.
How it sits against good practice
Sometimes the right home is the one that says yes when others hesitate. Worth exploring if you need somewhere that won't be daunted by complexity.
Worth a visit
Albemarle Hall Nursing Home, on Albemarle Road in Nottingham, was rated Good overall at its most recent inspection on 9 September 2025, published in December 2025. This is a genuine improvement: the home previously held a Requires Improvement rating. Four of the five inspection domains, Safe, Effective, Caring, and Responsive, were all rated Good, which is a meaningful sign of progress for a 28-bed nursing home supporting people with dementia, mental health conditions, physical disabilities, and sensory impairments. The one area that needs your attention is leadership: the Well-led domain was rated Requires Improvement. This matters because weak governance can affect consistency of care over time, particularly in a home that is still in the process of embedding its improvement. The published inspection summary does not include specific detail on what inspectors found behind each domain rating, so many important questions about staffing levels, night cover, agency use, food, and activities remain unanswered by the published text. Before deciding, visit the home, ask to see last week's actual staffing rota, and speak directly with the registered manager about what steps are being taken to address the Well-led concerns.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Albemarle Hall Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Albemarle Hall Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where complex care needs meet genuine kindness and patience
Albemarle Hall Nursing Home – Your Trusted nursing home
When other places say no, some families find their answer at Albemarle Hall Nursing Home in Nottingham. This East Midlands care home has built a reputation for welcoming residents whose health conditions might overwhelm other facilities. Here, complexity isn't a barrier — it's simply part of the person they're getting to know.
Who they care for
The home supports people with dementia, mental health conditions, physical disabilities and sensory impairments. They care for adults both under and over 65, bringing experience across different age groups and care needs.
For residents living with dementia, the team's patient approach and focus on understanding each person as an individual helps create stability. Staff work to learn what brings comfort and familiarity to each resident.
“Sometimes the right home is the one that says yes when others hesitate. Worth exploring if you need somewhere that won't be daunted by complexity.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Albemarle Hall scores 68 out of 100, reflecting genuine improvement from its previous Requires Improvement rating, with Good findings across four domains, but a Requires Improvement in Well-led that means leadership and governance need closer scrutiny before you commit.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe walking into bright, clean spaces where staff genuinely want to understand each resident's story. There's a feeling that everyone matters here, with staff taking time to learn what makes each person tick. The patience shown toward residents with challenging health needs has brought relief to families who'd struggled to find the right place.
What inspectors have recorded
What stands out is how this kindness and consideration runs through the entire team. Families notice the same patient, respectful approach whether they're talking to care assistants, nurses, or management. Communication feels natural and respectful, with staff keeping families properly informed while treating residents with real dignity.
How it sits against good practice
Sometimes the right home is the one that says yes when others hesitate. Worth exploring if you need somewhere that won't be daunted by complexity.
Worth a visit
Albemarle Hall Nursing Home, on Albemarle Road in Nottingham, was rated Good overall at its most recent inspection on 9 September 2025, published in December 2025. This is a genuine improvement: the home previously held a Requires Improvement rating. Four of the five inspection domains, Safe, Effective, Caring, and Responsive, were all rated Good, which is a meaningful sign of progress for a 28-bed nursing home supporting people with dementia, mental health conditions, physical disabilities, and sensory impairments. The one area that needs your attention is leadership: the Well-led domain was rated Requires Improvement. This matters because weak governance can affect consistency of care over time, particularly in a home that is still in the process of embedding its improvement. The published inspection summary does not include specific detail on what inspectors found behind each domain rating, so many important questions about staffing levels, night cover, agency use, food, and activities remain unanswered by the published text. Before deciding, visit the home, ask to see last week's actual staffing rota, and speak directly with the registered manager about what steps are being taken to address the Well-led concerns.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Albemarle Hall Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Albemarle Hall Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where complex care needs meet genuine kindness and patience
Albemarle Hall Nursing Home – Your Trusted nursing home
When other places say no, some families find their answer at Albemarle Hall Nursing Home in Nottingham. This East Midlands care home has built a reputation for welcoming residents whose health conditions might overwhelm other facilities. Here, complexity isn't a barrier — it's simply part of the person they're getting to know.
Who they care for
The home supports people with dementia, mental health conditions, physical disabilities and sensory impairments. They care for adults both under and over 65, bringing experience across different age groups and care needs.
For residents living with dementia, the team's patient approach and focus on understanding each person as an individual helps create stability. Staff work to learn what brings comfort and familiarity to each resident.
Management & ethos
What stands out is how this kindness and consideration runs through the entire team. Families notice the same patient, respectful approach whether they're talking to care assistants, nurses, or management. Communication feels natural and respectful, with staff keeping families properly informed while treating residents with real dignity.
The home & environment
The home offers practical, well-maintained spaces that families appreciate for their cleanliness and natural light. Meals get proper attention here — both the quality and variety earn mentions from visitors who've seen their loved ones enjoy the food.
“Sometimes the right home is the one that says yes when others hesitate. Worth exploring if you need somewhere that won't be daunted by complexity.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
